It is very likely to happen that an odd circumstance might occur and one has to drop the idea of travel and cancel the tickets. In such a situation it is very important that the people who are using www.TravelEasy.com To plan their trips should have complete and correct knowledge of the cancellation procedure. We believe in making our site more user-friendly so that we can deliver the best service and no user should bear any loss.

To avoid any confusion, the cancellation procedures to cancel the air tickets are different for the agents and for direct customer.
The following procedure should be followed by direct customer to cancel the air ticket:

• They need to click on the Check My Booking tab which will take them to the next page.
  
• They have input the pnr number and mobile number of the passenger in the appropriate tab and hit enter. It will go to the next page. On the next page they have to choose the option to cancel the ticket and put the remarks in the remarks box.
  
• The customer has to select the desired number of tickets to be cancelled and put in the remarks box if any.
  
• The cancellation charges are applicable. If the ticket is refundable then the cancellation charge would be Rs1750 per passenger. However, if the ticket is non-refundable then the basic amount of the ticket will be deducted and the taxes are refunded. The refund amount goes to the agent’s account within 24 hours.
  

It happens that while booking the tickets the agents or the direct customers come across some payment errors. In that case, they do not need to panic at all.They immediately need to call the customer care department of www.TravelEasy.com or write a mail to [email protected] and they will be provided with the best service to help them. Our customers can rely on us completely as we ensure that they do Not bear any money loss. We contact the bank and do our best to find out about any amount deducted from the Customer’s account. The money is also refunded if it is deducted by mistake. We also assist them with booking tickets if they face any problem at their end. Our customer care numbers is:
Call Us:011- 40 27 27 27 (100 lines)